

Frequently Asked Questions
40+ Years Delivering Reliable POS Solutions
We provide powerful, customizable POS hardware and software that help businesses streamline operations, improve customer experience, and grow.
Seamless Integration
Our systems connect easily with your existing tools and hardware.
Custom POS Solutions
We tailor configurations to match your specific workflows and goals.
24/7 Support
Reliable assistance to keep your business running smoothly, day and night.
FAQ
General Questions
Find answers to common questions about our POS solutions and services. Click each question below to see the full answer.
ECR Systems provides high-quality Point of Sale (POS) hardware and software solutions to help businesses streamline operations, manage sales, and enhance customer experiences. We supply reliable equipment and technology to power daily transactions.
We are based in Dallas, Texas. Our office is located at 11969 N Plano Rd Suite #100, Dallas, TX 75090.
Our POS solutions are ideal for restaurants, bars, cafés, food trucks, franchise operations, retail stores, convenience stores, and entertainment venues. We serve businesses of all sizes seeking efficient sales and inventory management.
Our POS solutions are ideal for restaurants, bars, cafés, food trucks, franchise operations, retail stores, convenience stores, and entertainment venues. We serve businesses of all sizes seeking efficient sales and inventory management.
Products & Hardware
Explore our durable, high-performance POS hardware—designed to integrate seamlessly with your preferred software and peripherals.
We offer all-in-one POS terminals, touch monitors, mobile tablets, kiosks, cash drawers, receipt printers (including Epson and SNBC models), barcode scanners, customer displays, and paper supplies like thermal rolls and label rolls.
Yes. Our hardware is designed to meet industry standards for maximum compatibility with popular POS software, including RPOWER, NX POS, Focus POS, and others. We recommend confirming software requirements before purchase.
Yes. We offer integrated POS software solutions like RPOWER, NX POS, and Focus POS, each designed to address specific business needs with features like mobile ordering, kitchen display systems, loyalty programs, inventory control, and customizable reporting.
Absolutely. Our POS terminals include multiple ports (USB, Ethernet, serial) to connect peripherals such as barcode scanners, printers, cash drawers, and customer displays, depending on the model.
Purchases & Pricing
Learn how to buy our POS solutions and discover flexible pricing options for your business needs.
You can shop directly through our online store at shop.ecrsystems.com. Simply add items to your cart and follow the secure checkout process.
We accept major credit cards and other secure online payment methods.
Please contact our sales team to discuss financing options or discounts for large or bulk orders.
Support & Services
Count on our expert team for installation, training, maintenance, and 24/7 support to keep you running smoothly.
Yes. Our certified technicians provide on-site setup and staff training to ensure your system is fully operational and your team is comfortable using it.
We offer 24/7 support and regular maintenance to ensure your system operates smoothly. Our team is ready to assist with technical issues, updates, and general guidance.
You can reach us by phone at 214-741-7101 or email us at sales@ecrsystems.com. We’re here to help with any product or service inquiries.
Warranty terms vary by product and manufacturer. Please refer to the specific product documentation or contact us for details about the warranty coverage for your purchase.
Technical & Compatibility
Our POS systems are built for seamless integration, supporting multiple software platforms, payment processors, and peripherals.
Yes. Our POS solutions support EMV, NFC, mobile wallets like Apple Pay and Google Pay, and QR code payments for secure, flexible transactions.
Yes. Our POS software (especially Focus POS, NX POS and RPOWER) offers cloud-based reporting and dashboards that consolidate data from multiple locations for comprehensive business insights.
Yes. Our systems, particularly NX POS, offer integrated loyalty and gift card programs to help you engage and retain customers.
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