Support
Trusted POS Solutions and Service Since 1978
Reliable Support When You Need It Most
At ECR Systems, we know how critical your POS system is to your daily operations — that’s why our support team is always ready to help. Whether you need technical assistance, system guidance, or urgent troubleshooting, we’re here to ensure your business runs smoothly. For general support during regular business hours, please contact us at:
- Weekday Regular Hour Support:
- Monday – Friday (8:00 AM – 5:00 PM)
- 214-741-7101 ext. 2
- help@ecrsystems.com
For remote access click here
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Emergency Support Hours
Focus POS Weekend After Hour Emergency Support:
⏱️Friday 5:00 PM - Monday 7:59AM
📞 214-741-7101 ext. 2
Rpower Weekend After Hour Emergency Support:
⏱️Friday 5:00 PM - Monday 7:59AM
📞 214-741-7101 ext. 2
SpotOn Weekend After Hour Emergency Support:
⏱️Friday 5:00 PM - Monday 7:59AM
📞 214-741-7101 ext. 2
NX Restaurant Weekend After Hour Emergency Support:
⏱️Friday 5:00 PM - Monday 7:59AM
📞 214-741-7101 ext. 3
